FREQUENTLY ASKED QUESTIONS

HOW DO I GET MY PRODUCT(S) ON QVC AND HSN?
Stacks Image 40
Products that are highly demonstrable, solve problems, make life easier, appeal to a broad audience and have unique features and benefits are of interest to us. Please go to our Contact Us page and send us a link to your product website. We will review and contact you if we are interested.
DO YOU CHARGE A FEE TO EVALUATE MY PRODUCT(S)?
Stacks Image 43
No. We do not charge a fee to evaluate your product(s). If we do take an interest in your product(s) and brand we will be happy to discuss compensation at the appropriate time.
HOW LONG WILL IT TAKE MY PRODUCT(S) TO APPEAR ON QVC AND/OR HSN?
Stacks Image 46
Certainly, the speed at which your product(s) can move through the development and setup process at QVC/HSN and arrive on live TV depends on a few factors including seasonality, QA testing, legal claims and availability of appropriate thematic airtime. Typically the process takes about 90 days.
WHO WILL PRESENT MY PRODUCT ON LIVE TV?
Stacks Image 49
QVC and HSN provide a program host for every live airing. You must provide an "on air guest" or we may assist you in identifying a live on air guest from our pool of local talent
HOW LONG IS A TYPICAL LIVE AIRING ON QVC AND HSN?
Stacks Image 52
A typical live airing on QVC and HSN is between 6 - 8 minutes. However, some promotions will run 10 - 15 minutes per airing. As well, depending on your brand strategy, there may also be opportunity for one hour themed and brand dedicated shows.
WHAT HAPPENS IF WE SELL OUT?
Stacks Image 55
First off... Congratulations! Now its time for a re-order and an ongoing airtime strategy to build continued sales revenue and gather increasing live television brand exposure.
WHAT HAPPENS IF WE DON’T SELL OUT?
Stacks Image 58
Well... a few things. If we have met our re-scriptable and/or re-orderable productivity requirements that QVC and HSN have set forth for your airing(s) then we will see the products(s) re-air and possibly see inventory levels replenished with additional purchase orders....life is good and we continue to move forward. If your product(s) fails to meet productivity requirements you may be asked to accept a product return of any unsold inventory.
WHAT ARE QVC AND HSN’s CUSTOMER RETURN POLICIES?
Stacks Image 61
QVC and HSN give their customers an unconditional 30 day return privilege. However, during the 4th quarter, QVC and HSN often extend this window and allows any items purchased to be returned through January of the new year. Of course, as a QVC and/or HSN vendor you will be required to support this strategy.
CAN YOU REPRESENT MY COMPANY TO BOTH QVC AND HSN?
Stacks Image 67
Yes. J.W. Oliphant & Associates is a vendor representation firm working exclusively with both QVC and HSN.
WILL YOU HANDLE EVERYTHING AT QVC AND HSN FOR ME?
Stacks Image 70
Yes. We are a full service vendor representation firm. We handle every possible aspect of the developmental process and the continued growth agenda for your product(s) and your brand at QVC and HSN. In fact, our clients are thrilled with our obsessive task managing and creative leadership style.